Contact Us

Booking Process and Workflow

STEP 1: GET IN TOUCH

Get in touch with me using the contact form above OR jenna@blackspadecreative.com, Facebook Messenger @blackspadephoto, or 618-615-1148. We will pick a date/time that works best for you, go over which package, your location and what you want to achieve overall from this shoot. I will also answer any questions you may have.

STEP 2: SECURE BOOKING

Once the inquiry part is done, expect the followings from me:

Contract: to outline all the terms and details of my service and to make sure both parties are on the same page.
Invoice: to secure your booking and the date/time you desire. All payment is expected at the time of booking, if you are not able to accommodate this please let me know and we can work something out! Note: nothing is booked or set in my calendar until the payment is received by me and the contract is signed.

The booking link is valid for 48 hours after sent, meaning that I can only tentatively hold your desired date/time for you for 48 hours until both steps are completed.

STEP 3: PLANNING & CONFIRMATION

If needed, I can help with planning and providing recommendations on what to wear, where to go to buy props, what locations may fit your vibe.

1 day prior to our photoshoot date, I will reach out and confirm our session, send you a reminder, and keep you posted on if the weather is optimal to move forward. (For weather/reschedule/cancel policy, check out the FAQ page.)

STEP 4: PHOTOSHOOT DAY

This is the day! It is important to be on time! For the allotted shooting time, we will meet up and get those pictures done. My goal is to make sure you're comfortable in front of the camera, help you pose if needed, and make this whole process fun and efficient!

STEP 5: PROOFING & DELIVERY

Within 24-48 business hours after our photoshoot, I will upload all the "soft-edited" pictures with my watermark on it to an online gallery that allows you to pick out your final selections and add to a Favorite List I have pre-created for you - this is how you will "proof" your photos.

Once you finish picking your favorites I will get to work. Expect to receive all final edited images of your selections within 10 days after you finish proofing. Note: the sooner you let me know about your final selection, the sooner I can start working on them.

STEP 6: HOUSEKEEPING & FEEDBACK

Once you have received your online gallery, here are a few things you need to know:

Review the photos and let me know if there is any adjustments needed within 7 days after you receive the final edited photos.
Download the photos individually or as an entire gallery to any device and even store them in your cloud drive if you want to! The online gallery will only be available for 1 month before no longer being accessible.
Share and TAG ME if you post any of the pictures on your social media (in the picture or caption both work). As a photographer, my best means of advertising is word of mouth; you will be helping me a ton!
Testimonial and Feedback. Lastly, if you enjoy working with me, I would really appreciate you writing 2-3 lines of testimonial to share about your experience. Vice versa, if you think there is any area I can improve on, let me know.

AND THAT'S A WRAP - for more information or any other questions, visit the FAQ page or just CONTACT me. I look forward to working with you!

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